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It would be great if ...

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  1. 15 votes
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      1 comment  ·  Contact Sync  ·  Flag idea as inappropriate…  ·  Admin →
    • Cirrus could show me which record is currently in edit mode

      I'm having trouble locating which tab I am editing or how to get out of edit mode. It pops up with a box saying "CI didn't load example@gmail.com into the sidepanel because you are in edit mode in one of the CI tabs.

      6 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add Google Chats to Salesforce

        I'd like to add my Google IM and/or G+ or Hangout 'Chats' to salesforce in the same way I add emails.

        3 votes
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          1 comment  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
        • you could customize the fields available on the Add Email popups

          Our unique identifier in our systems is Account Number as we allow our customers to sign up for multiple accounts with the same email address. And many of them do. So we have a lot of duplicates and without having these additional custom fields available on the Add Email popups, it is impossible for our users to be able to see which record to log an email too.

          70 votes
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            under review  ·  3 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
          • When attaching an email to an Opportunity search on all fields to find the correct one.

            After our sales group gets an opportunity signed then our internal teams take over. Our internal personnel do not know the opportunity name but they know an internal tracking number that is also listed in the opportunity.

            We need the ability to search for that internal number and find the opportunity vs trying to have our internal staff learn the opportunity names.

            25 votes
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              under review  ·  2 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
            • Gmail auto-sensing of contact details doesn't support names like "O'Connell"

              Attempting to create a new contact from a Gmail message from a person whose name is of the form "Tom O'Connell" actually creates a contact named "Tom Connell."

              1 vote
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                0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • When will Gmail Contact synch be available?

                  When will Gmail Contact synch be available?

                  15 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Cirrus Insight sorted my emails

                    Email batching seems to be the new thing - try to get out of our inboxes and get things done. That said, I don't want to miss an email from a customer while I'm not paying attention to my email. I could imagine something like the new tabs in Gmail or the "important" etc sections that Cirrus Insight could fill based on rules the user set up - e.g. All emails from contacts marked as customers and leads in SFDC and (arguably) my boss are pushed immediately. Others are stored in a separate place for later.

                    2 votes
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                      under review  ·  0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                    • A logged email indicated specific users were in the BCC line

                      When logging an email with CI, all emails in the TO:, CC:, and BCC: get associated where possible and the comment starts with:

                      "Recipients: joe@jane.com, jill@frank.com, jon@smith.com"

                      The challenge is that some were in the TO:, some were in the CC:, and some were in the BCC: line of the email and it is misleading.

                      If you are going to log BCC'd recipients in the CRM (not always helpful) than please indicate who was in the BCC line in the comments so those in the CRM don't assume that everyone was openly copied on an email when…

                      6 votes
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                        under review  ·  0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 Click Contact Capture would work with existing contacts in Salesforce as well as new ones

                        1 Click Contact Capture is a great new feature! Thanks guys.

                        At the moment it only works with new Contacts that don't already exist in Salesforce but it would great to use with existing Contacts in SF that we haven't had time to capture all their e-signature contact details.

                        3 votes
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                          under review  ·  1 comment  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                        • 3 votes
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                            under review  ·  0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                          • Duplicated contact records can be merged in Cirrus Insight.

                            When duplicate contact or lead records are found, based on the email address, users can merge (or even better, convert!) the dups in Cirrus Insight, in lieu of choosing a record for future activity syncing.

                            1 vote
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                              0 comments  ·  Contact Sync  ·  Flag idea as inappropriate…  ·  Admin →
                            • Be able to choose my own primary icons in Cirrus on Gmail.

                              I'd really like to be able to get my custom objects into the primary icon set in Cirrus instead of Cases and Opportunities, since we don't use these at all! The extra clicks waste time and are confusing.

                              Otherwise Cirrus is great, but more custom objects in easier and more intuitive places would be fantastic!

                              1 vote
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                                0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                              • 5 votes
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                                  0 comments  ·  Contact Sync  ·  Flag idea as inappropriate…  ·  Admin →
                                • we could associate the calendar appointment to the Salesforce Account, contact, or lead

                                  We really need to be able to select the Salesforce Account, Contact, or lead when creating a new event on the google calendar. the reason is we need all of our events to be related to the clients record and many of our contacts do not have email addresses in the system.

                                  121 votes
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                                    under review  ·  0 comments  ·  Calendar Sync  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Delayed/Scheduled email delivery

                                    Add a "delayed send" ability to emails... so we can schedule them to be sent at a later time.

                                    20 votes
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                                      under review  ·  0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
                                    • In Gmail, why is my Cirrus insisting on staying open even when I'm not using it? I want to collapse it but it automatically expands again.

                                      This constant expansion is hindering my productivity in Gmail. How can I keep it collapsed?

                                      9 votes
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Sync Salesforce Tasks to Google Tasks

                                        As a Salesforce user, I want my tasks to sync to Google Tasks so that I can more easily manage those tasks on my mobile device(s).
                                        - or -
                                        As a Salesforce user, I want my tasks to sync to Google Tasks so that I can manage those tasks from my Google Calendar.

                                        108 votes
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                                          under review  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • add attachments only to salesforce

                                          I would appreciate if there was a way to add an attachment only without the entire mail.

                                          furthermore there might be a way to rename a PDF attachment as well. Sometimes we get attachments named "1235461231.pdf" which is not useful for any user.

                                          4 votes
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                                            under review  ·  0 comments  ·  Gmail Integration  ·  Flag idea as inappropriate…  ·  Admin →
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